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Frequently Asked Questions

About the walk

What is the Challenge Walk MS Chesapeake Challenge?
What is the Philadelphia Freedom Pass?
Who do I make checks payable to?

What should I do with the cash and checks I receive as donations?

Can children participate?

Can friends and family join me for the weekend?

Where do I make my accommodations for the weekend?
What do I do with my pledge sheets?
What if I can't collect my pledges?
How far is Talbot County Community Center? 
What happens when it rains?
Is my registration fee refundable?
Can I bring a friend with me who didn't register prior to the event?
Are pets allowed?

General

What if I forget my username and password? 
How do I change my Username and/or Password? 

About my walk center

What is a Personal Page?
By default I have a personal page, do I have to change it?
How do I change my personal fundraising goal?
How do I change my team name, team division or team goal?
How can I see who has donated to me?
How can I see who is on my team?
What is a team message?
What is the difference between making my personal page private or public?


ABOUT THE WALK

What is the Challenge Walk MS Chesapeake Challenge?
This will be the greatest walk you'll ever take: two days, 50K, closer to a cure! The walk challenges you to push past your limits-both physically and philanthropically. The Challenge Walk MS Chesapeake Challenge raises money for the programs and research of the National Multiple Sclerosis Society. It's not about being athletic-it's about showing compassion. Join our commitment to raise funds and awareness about a disease that affects hundreds of thousands of families.

What is the Philadelphia Freedom Pass?
The Philadelphia Freedom Pass is for those individuals who are living in the Greater Delaware Valley region or have participated in Challenge Walk MS: Philadelphia in the past and commit to fundraising $1,000 or more.

  • Walkers who raise $1,000 will receive transportation from Philadelphia to Easton, MD on Friday evening and accommodation at a local hotel for one night (the second night will be the responsibility of the participant).
  • Walkers who raise $1,500 or more will receive transportation from Philadelphia to Easton, MD on Friday evening and accommodation at a local hotel on Friday and Saturday evenings.

Who do I make checks payable to?
Please make all checks payable to the National Multiple Sclerosis Society.

What do I do with cash and checks I receive as donations?
Donations can be mailed to the National MS Society, Greater Delaware Valley Chapter at: 30 S. 17th Street, Suite 800, Philadelphia PA 19103. The donations mailed into our office will be entered into your online account. Please include your name and the event in the memo field or in a separate note included with the donations. All walkers must turn in at least $1,000 in donations by September 7, 2013 in order to walk. If you have not turned in the minimum pledge by the start of the event, the National MS Society will discuss payment options, including charging the balance onto a credit card, with you.

Can children participate?
Walkers must be 12 years old or older by September 7, 2013 in order to walk in the Challenge Walk MS. Parents must still walk in the event with their child age 12-17 at all times. No children under the age of 12 are permitted to walk. All participants under the age of 18 must bring a notarized waiver, signed by a parent, to the event. Please call the chapter at 215-271-1500 to request a special waiver be mailed to you.

Can friends and family join me for the weekend?
Family and friends are always welcome! Volunteers are always needed. Accommodations need to be reserved in advance. Meals are free to walkers and volunteers.

Where do I make accommodations for the weekend?
For more information please visit our Housing and Logistics page.

What do I do with my pledge sheets?
You keep your pledge sheets--use them to track the donations you've collected and to follow-up with your donors after the event.

What if I can't collect my pledges?
When you walk the Challenge Walk MS Chesapeake Challenge: Philadelphia Freedom Pass, you are making a commitment to fulfill the $1,000 pledge minimum. We count on each and every dollar to provide services and research to help those with MS. If you are finding it difficult to collect your pledges, please call us. We can provide you with some fundraising ideas. Participants unable to meet the minimum pledge requirement will not be allowed to participate in the activities of the Chesapeake Challenge.

How far is Talbot County Community Center?
Allow 2 1/2 hours driving time to Easton, MD from the Philadelphia area. Don't forget to allow extra time for weekend beach traffic.

What happens when it rains?
Keep your fingers crossed! We hope that it will not rain during the Challenge Walk MS Chesapeake Challenge but we will walk rain or shine. In the event of lightning or other dangerous conditions, we will delay the event until conditions improve.

Is my registration fee refundable?
Please contact the Greater Delaware Valley Chapter for more information at (215) 271-1500 or lindsey.calomino@nmss.org.

Can I bring a friend with me who didn't register prior to the event?
Yes! Your friend will need to go to the registration check-in table on Friday night, or Saturday morning. Your friend will need to pay a full registration fee of $65 as well as, turning in the $300 pledge minimum. We encourage everyone to pre-register.

Are pets allowed?
No, pets are prohibited at the Talbot County Community Center.

General

What if I forget my username and password?
Remember that your username and password are case sensitive. Click here to find your password. You will receive an e-mail with your username and password. If you still have problems, please contact Lindsey Calomino at (215) 271-1500 or lindsey.calomino@nmss.org.

How do I change my Username and/or Password?
First, login to the site using your username and password. Once logged in you will see a link at the top of the page called "Update My Profile." Once in your profile, you will be able to change your contact information, e-mail address, username and password. All changes will be made to your account immediately. There is no need to sign in again.

About my walk center

What is a Personal Page?
A personal page is an online promotional tool for your use when asking your friends and family to join your team or sponsor you by making a donation. Once you sign up for an event online, by default, you will have a personal page created for you. You have the option of personalizing this page by going to your Walk Center. You will be able to customize images, text and the style/color layout of the page.

By default I have a personal page, do I have to change it?
Once you sign up for an event online, by default, you will have a personal page created for you. A compelling personal page attracts and engages supporters. While you can spread the word using customized e-mail solicitations, your personal campaign page can be your own creative expression of your commitment to the cause. Customize your page by selecting the layout and style that work best for you. Utilize the elements of text, photo and status indicators to their fullest advantage.

How do I change my personal fundraising goal?
First, you will need to login to your Walk Center. On the bottom right side of the Walk Center home page is the location to modify your personal fundraising goal. Enter your new goal and submit the changes.

How do I change my team name, team division or team goal?
Only the team captain has the ability to change the team name or team division. The team captain will need to login to his/her walk center and click the "My Team Progress" button on the top right. On the Team Progress page, team captains will have the ability to update the team name, division and goal.

How can I see who has donated to me?
Login to the site using your Username and Password. Go to your Walk Center and click the "My Progress" tab; this will allow you to view your donor list and any amounts having been donated.

How can I see who is on my team?
Login to the site using your Username and Password. Go to your Walk Center and click the "Team Progress" tab; this will allow you to view your team roster and the amounts raised by each team member.

What is a team message?
Simply go to your Walk Center and click the "Update Message to Team" button. This will allow you to make all necessary changes to your team message.

What is the difference between making my personal page private or public?
By default, a personal page is Public, meaning your name will appear in the participant search list, and anyone accessing the site will be able to support you. Setting your personal page to Private means your name will not appear in the participant search list, and only people you personally invite will be able to support you.

30 South 17th Street, Suite 800
Philadelphia, PA 19103


215-271-1500 ; PAE@NMSS.ORG
© 2014 National Multiple Sclerosis Society. All Rights Reserved.